When the demo import fails, it is almost always caused by server limits, missing plugins, or connection issues.
Use the checklist below.
1. Check required plugins #
Before importing:
- Go to Plugins → Installed Plugins.
- Make sure at least these are installed and active:
- Rakmyat Core
- Elementor
- Contact Form 7 (if used in demo)
- WooCommerce (if importing a shop demo)
If any required plugin is missing or inactive, activate it and try the import again.
2. Increase server limits #
Low PHP limits can stop the import in the middle.
Ask your host or edit php.ini / .htaccess / wp-config.php to reach at least:
memory_limit512Mmax_execution_time600max_input_time600upload_max_filesize128Mpost_max_size128M
Then:
- Go to Settings → Permalinks → Save Changes once.
- Try the demo import again.
3. Disable extra plugins and caching #
- Temporarily deactivate all non‑required plugins (SEO, cache, security, etc.).
- Clear any cache (plugin cache, server cache, Cloudflare).
- Run the demo import again.
This avoids conflicts during import.
4. Use local demo files (if server cannot fetch from remote) #
If your host blocks external HTTP requests or is very slow:
- From the ThemeForest package, copy the
demo-contentfolder into:wp-content/themes/your-theme/inc/demo-import/demo-content/ - Go back to Rakmyat Dashboard → Demo Import.
- Run the import again: now it loads files directly from your server instead of downloading them.
5. Try Manual Import mode #
If the automatic One Click Demo Import still fails, use manual import:
- Switch to Manual Import on the Demo Import page.
- Upload:
content.xmlas Content.customizer.datfor Customizer (if field exists).
- After that, import:
theme-options.jsonin Theme Options → Import / Export.- Elementor site kit (site-settings / templates) via Elementor → Tools → Import/Export.
This achieves the same result as automatic import.
6. Check error logs #
If it still fails:
- Enable debug logging in
wp-config.php:
phpdefine( 'WP_DEBUG', true );
define( 'WP_DEBUG_LOG', true );
define( 'WP_DEBUG_DISPLAY', false );
- Run the import again.
- Open
wp-content/debug.logand look at the last lines to see which error occurs (timeout, memory, permission, etc.). - Fix according to the message or send the log file to support.